General category - FAQs

 

Freshggies offers a wide range of ready-to-cook cooking essentials made from fresh ingredients without any artificial flavors. Our products are customized to suit your needs and are safe for all age groups—from kids to elders. We ensure convenience and quality by delivering these fresh items straight to your doorstep.

 

Are Freshggies products safe for children and elderly people?

 

Yes, all Freshggies products are made using fresh, natural ingredients without any artificial additives, making them safe and suitable for everyone—from young children to the elderly.

 

Do you offer customization based on dietary needs or preferences?

 

Absolutely! We offer personalized meal prep options to cater to dietary needs and much more. Let us know your preferences, and we’ll prepare accordingly.

 

How do I place an order with Freshggies?

 

You can place your order through our website, app, or by contacting our customer service. Simply select your items, choose your customization options, and schedule your delivery time.

 

What types of items do you offer?

 

We provide a wide variety of ready-to-cook essentials including pre-chopped vegetables, marinated ready too cook food items, meal kits—all made fresh and ready to use.

Freshggies is more than just a food delivery service; it is a solution for individuals seeking to maintain a healthy lifestyle without compromising on time or quality. By providing freshly cut produce and homemade batters, they empower their customers to prepare nutritious meals with ease, making healthy living more attainable for everyone.

 

Do you offer delivery?

 

Yes! We offer home delivery across Chennai, Delivery schedules and availability can be checked during your cart checkout.

 

What are your delivery hours?

 

Deliveries typically occur between 7AM and 7 PM, Monday to Saturday. You’ll receive a notification with your estimated delivery window.

 

Is there a minimum order amount?

 

Yes, our minimum order value Rs.300/- & additional delivery fee is applicable or you can self pickup from our Nanganallur hub.

 

Where does your produce come from?

 

We source our fruits and vegetables from trusted local farms and regional suppliers to ensure maximum freshness and quality.

 

What if I receive damaged or spoiled produce?

 

Customer satisfaction is our priority. If anything is not up to standard, please contact our support team within 24 hours for a replacement or refund.

 

How do I store my items once received?

 

As soon as you receive the delivery from Freshggies , it is always advisable to refrigerate immediately.

 

Can I subscribe for weekly or monthly deliveries?

 

Yes, we offer wide range of healthy customized menus to simplify your menu.

 

How can I contact customer support?

 

You can reach us via email at support@freshggies.com or call our helpline at +91 6381142026 We’re available from  AM to 7 PM, Monday to Saturday.

 

Cut Veggies & Fruits & Greens FA's

 

How long do cut vegetables last in the fridge?

 

Most cut vegetables last 3 to 7 days in the refrigerator if stored properly in an airtight container.

Leafy greens: 2–4 days

 

What’s the best way to store cut vegetables?

 

Store them in: Airtight containers or zip-lock bags

With a Damp paper towel for moisture-sensitive veggies (like lettuce or spinach)

 

Can I prepare vegetables in advance for the whole week?

 

Yes. Use meal prep containers and keep cut veggies dry and separate

 

Do cut veggies need to be washed again?

 

No, we wash the vegetables thoroughly and dry them well, we cut and pack them carefully in a ready to cook form!

 

Why do some cut vegetables turn brown?

 

Oxidation causes browning, hence Freshggies pack the following items carefully with utmost care.

Banana flower, Banana stem in buttermilk

Brinjal, Raw banana, Baby jackfruit in turmeric water 

Potatoes, sweet potato, Tapioca in salt water

 

Is it ok if I buy for one week and store the cut veggies in the refrigerator?

 

Yes it is completely fine to store in the refrigerator, but we recommend to plan your week well in advance and buy every 3-4days once so that you receive the fresh essentials from us.

 

Do you provide stored pre cut veggies and deliver us whenever we make the orders?

 

No, we start preparing for the orders after we receive the orders only.

 

Here's a Cut Veggies FA (Frequently Asked questions) that can help with common concerns about storing, preparing, and using pre-cut vegetables:

 

Cut Vegetables FAQs

1. How long do cut vegetables last in the fridge?

 

Most cut vegetables last 3 to 7 days in the refrigerator if stored properly in an airtight container. Here are a few examples:

 

Carrots, celery: 5–7 days

 

Bell peppers: 4–5 days

 

Broccoli & cauliflower: 3–5 days

 

Leafy greens: 2–3 days

 

2. Can I freeze cut vegetables?

 

Yes, most vegetables can be frozen after cutting. For best results, blanch them first (boil briefly then cool in ice water) to preserve color, texture, and nutrients.

 

3. What’s the best way to store cut vegetables?

 

Store them in:

 

Airtight containers or zip-lock bags

 

With a damp paper towel for moisture-sensitive veggies (like lettuce or spinach)

 

In the crisper drawer of your fridge

 

4. Are cut vegetables less nutritious?

 

Some nutrients (especially vitamin C and folate) can degrade slightly after cutting and storage. However, the loss is minimal if they’re stored properly and used within a few days.

 

5. Can I prepare vegetables in advance for the whole week?

 

Yes. Use meal prep containers and keep cut veggies dry and separate from dressings or sauces until you're ready to use them.

 

6. Do cut veggies need to be washed again?

 

If they were pre-washed and packaged, you don't need to wash them again. If you cut them yourself, it's best to wash before cutting, or if washing after, make sure to dry them well.

 

7. Which veggies should not be cut in advance?

 

Some veggies don't store well after cutting:

 

Avocados (brown quickly)

 

Tomatoes (get soggy)

 

Cucumbers (release water)

 

Mushrooms (spoil faster)

 

Why do some cut vegetables turn brown?

 

Oxidation causes browning, especially in potatoes and apples. To prevent this, soak them briefly in water with lemon juice or vinegar.

 

Why cut veggies are expensive and what to consider elaborate from Freshggies prospective 

 

Why Cut Vegetables, fruits and Greens Are More Expensive?

 

1. Labor and Processing Costs

 

Cut veggies go through additional handling:

Washing, peeling, trimming, slicing, and packaging.

This process often involves human labor or specialized euipment.

The more “ready to use” a veggie is, the more work went into preparing it.

Example: A whole carrot is just harvested and washed. Pre-cut carrot sticks go through extra peeling, cutting, and sorting.

 

2. Packaging and Materials

 

Pre-cut vegetables require specialized packaging.

Packaging protects shelf life and hygiene.

 

 

3. Added Value

 

You're paying for:

Convenience: no prep time

Consistency: uniform pieces, peeled, trimmed

Cleanliness: pre-washed and often ready to eat

 

Idly & dosa Batters, coughs and vada, paniyaram FA's

 

1. What is the minimum quantity of the batters to place the order?

 

Our healthy varieties of idly & dosa Batters minimum order quantity is 500ml

Are the batters are salted and fermented ?

 

No, Freshggies will provide only fresh Non-Salted idly & dosa batters without fermentation

Are the idly dosa batters in ready to cook form?

 

No, we provide only 'appam, adai, pesarattu, modakathan, thudhuvalai, vallari keerai, dosa batters in a ready to cook form, other batters should be fermented a bit before you prepare for the cooking

What is the shelflife for the batters from the date of manufacturing?

 

Each batter shelflife as follows in the refrigerator.

Adai,Pesarattu and Vallari keerai without onions upto 3days

Appam, Modakathan,Thudhuvalai upto 4-5days

Other all the variety of idly dosa batters upto 4-5days can be stored in the refrigerator

 

Are the chapathi/Paratha doughs are ready to cook?

 

Yes, all our chapathi/poori and paratha doughs are in ready to cook form only

 

What and all you add in paratha or poori doughs? Is it wheat flour?

 

Our aim is to transfer into healthy lifestyle hence we add all the necessary spices along with ajwain/sesame seeds etc

 

Vada & Paniyaram batters are salted? Shelflife? In a ready cook form?

 

Yes, Vada and Paniyaram batters we provide without salt and will be in ready to form only.

Vada batters can be stored in the fridge upto 2-3days without onions

Paniyaram batters can be strin the refrigerator for upto 4days because we provide the addons in a separate pack

 

Doughs shelflife? 

All the wheat doughs can be stored in the fridge for upto 2-3days